Service Speaker and Business Comedian: highlight for conferences


I am Armin Nagel,  a comedy speaker, moderator and service expert with successful performances for more than thirty years.

Furiously entertaining and with unconventional means, I convey to domestic and international businesses what customers really want and show them practical, playful ways to improve their service culture.

The German TV station ZDF has called me ‘Germany’s  first service comedian’

As a Keynote Speaker  I create a creative atmosphere that makes people see things from a fresh angle.

My basic principle is ‘learn and laugh’, and my inspiring, unconventional style thrills not only global players, but also small and mid-sized businesses.

I am also on tour as a TV expert (e.g. for SAT 1, Weck Up and ZDF Reporter).
With my web video format ‘Der Servicepionier’ (The Service Pioneer), I feature new service ideas in my lone battle against the service wasteland.

Upon request, I  will develop and produce custom-made, on-target service video clips for your event and include it as highlight in my presentation – like the customized ‘carglass customer journey’ video, I had produced for a management conference of the company Carglass.

I am one of the few speakers who will guide your audience through the event  and will also perform in the evening programme, guaranteeing intelligent entertainment and roaring laughter.

I will contribute not only to the professional, but also to the emotional success of your event.



Please click on the service bells in order to get more informations:





Contact and Booking:

Give us a call, I am on my way:



Heinrich Kürzeder
Untere Hauptstraße 5
D-89407 Dillingen/Donau

Fon +49 (0)9071 770 35-0
Fax +49 (0)9071 770 35-29


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